Chennai: Truecaller has developed technology to identify fraudulent calls and text messages sent to Indians from abroad on WhatsApp. Truecaller has come up with this in the context of increasing online scams in India.
Phishing scammers who present themselves online also reach out to users via text messages, phone calls, and instant messaging platforms. It is also reported that in recent times there has been an increase in fraud by communicating through WhatsApp. More than 50 crore monthly active users are using WhatsApp Messenger in India.
In this context, Truecaller has partnered with Meta to combat the increasing number of fraudulent activities on WhatsApp. With this, users can easily identify and block spam calls and messages. As of now, it is reported to be available for beta users only. It will be rolled out worldwide later this month. This was confirmed by Alan Mamedi, CEO of Truecaller.
Citing a 2021 report, he said that every Indian receives an average of 17 calls per month from telemarketing and scams. Users may have received calls, missed calls and messages from unknown numbers on WhatsApp. Often it contains the Country Code of other countries. Some will just block it on WhatsApp. Some will report it on WhatsApp. Truecaller helps identify who it is in this environment.
How to identify nuisance calls on WhatsApp with Truecaller?
- Users must join Truecaller’s beta program on the Google Play Store on their phone.
- Then install the beta update.
- Continue to open TrueCaller. Go to Settings > Caller ID > Turn on ‘Toggle’ to identify unknown numbers on WhatsApp and other messengers.